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Quality Compliance
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Article
Boost Compliance By Monitoring Social Media
Feb 07, 2025
Monitoring social media for reportable complaints is crucial for compliance in the medical device industry, as it helps capture adverse events and provides insights into product performance and quality. Mike King, senior director of products and strategy at IQVIA, emphasizes that while AI tools can assist in gathering and analyzing data, human review is essential for validating potential safety issues and training algorithms.
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