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Fact Sheet
IQVIA HospiTrack: Shaping the Future of Healthcare
Establishing Hospital Excellence and Patient Satisfaction Index (HEPSI)
Jun 13, 2023

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The hospital ecosystem is complex, broad and involves many stakeholders and is influenced by various factors.

IQVIA HospiTrack provides a standardized survey instrument and data collection methodology for measuring patients’ viewpoints on hospital services and care. It leads the industry in obtaining patient feedback, allowing for robust, meaningful comparisons between hospitals within country as well as cross-countries in Southeast Asia.

The findings from these surveys provide organisations with detailed patient feedback on standards of service and care and can be used to help set priorities for delivering a better service for patients. It also supplements hospital existing data to elevate patient care and service quality. Download this fact sheet to find out more.

Join our HospiTrack program as we help your organization embark on a journey of transformation and continual improvement to drive patient satisfaction, and ultimately boosting long-term success.

For more information, contact us.

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