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Key eCOA Benefits to Speed up Your Clinical Trial
How to capitalize on efficiency and flexibility within your next trial
Anthony Mikulaschek, Vice President, eCOA Operations
Aug 16, 2021

As the healthcare landscape moves towards a patient-centric approach, sponsors are looking to eCOA technologies for more robust patient data collection. With eCOA technologies, sponsors not only gain access to greater arrays of patient data, but they are also able to hit in on three major categories of pain points they see in studies: timelines, processes, and patient compliance.

Cut Down Study Startup Times with an Agile Study Development Model

Time is of the essence when executing a study. Going back and forth with an eCOA vendor to gather requirements, program, test, and deploy takes valuable time. With our agile development model, we come to our sponsors with the design in mind and assessments already implemented, so we are not starting from scratch. This saves time and reduces much of the ambiguity in the requirements gathering stage and also combines it with the build step. This often reduces the need for change orders down the line since changes are made in real time and clarity is given on the spot, reducing time and cost within a study, and allowing us to pivot as needed.

How much time can this save? We can set up a study in 4-6 weeks, rather than the industry standard of 3-4 months. With that saved time, sponsors can make changes at the beginning of the process, based on feedback from within their teams or from regulators, Institutional Review Boards (IRBs), and Ethical Review Boards (ERBs).

Streamline processes by working directly with study and build teams, auto-generating documentation and utilizing simple translation processes

Our study start-up process is further streamlined by having study teams work directly with build teams to increase efficiencies and reduce burden on both groups. By having a group of members from both organizations at the table, expectations and requirements are expressed at the beginning and changes are made in real time. This allows for collaboration that would not have been there had those members not been there to begin with, therefore leading to expedited assessment finalization.

As soon as an assessment is finalized, IQVIA eCOA allows screenshots to be automatically created within the system, and final, submittable documentation is created instantaneously. This documentation is also created for any translated versions. In addition, any time a change is finalized, a new version of the documentation is created automatically.

Our expedited study start-up process is also enhanced by an expedited translation process. Often, studies are conducted in multiple countries, so the assessments need to include multiple languages. We address translations in two ways: 1) through our library of assessments and 2) through a partnership with translation vendors. Assessments within our library are often validated and translated to ease the burden on our sponsors. To further increase efficiency for sponsors, we also manage this translation process.

It’s still very common for multiple stakeholders to work with a translation vendor through a 20+-step process, which leads to lots of back-and-forth between the eCOA vendor and the translation vendor.

Our approach is different: we cut out the middlemen, and our translation vendors have access to our eCOA platform, which allows them to manage the translations themselves based on sponsor needs. This means fewer steps, fewer hand-offs, and fewer mistakes – so ultimately, a faster process. It’s like removing players from a game of telephone – a better, clearer result in the end.

Increasing Patient Compliance

The easier it is for a patient to complete a study, the more likely they are to do it, therefore increasing patient compliance. That’s the mindset we follow when working on building out eCOAs with our sponsors. That’s why we support “bring your own device” (BYOD) strategies, allowing patients to take their assessments on devices that they own and are familiar to them, rather than requiring them to carry multiple devices. We also have a robust reminder, notification and scheduling system within our eCOA platform, making it so that sponsors are able to give patients ample notice and reminders of when they have a diary due.

An eCOA built for you, designed for your patients

Fast, flexible, and prove, IQVIA eCOA can cut start-up timelines, innovative processes and a focus on patient compliance to assist sponsors in building a patient-centric trial that is built on efficiencies and flexibility. To explore what IQVIA eCOA can do for your next trial, visit us at iqvia.com/eCOA or email us at ecoa@iqvia.com to speak with an IQVIA eCOA expert.

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