OCE - Orchestrated Customer Engagement (OCE) unites CRM, MCM, Mktg & Sales, previously functioning as individual silos, in an integrated customer engagement platform. OCE combines micro-intelligence (providing key advice and recommendations), human-centric and friendly user interface with a premier integration platform for optimal connectivity between platforms.
Remote Detailing (Kadridge) - Kadridge iDetailing is a remote detailing platform (web application) built for Pharma to support best possible engagement with HCPs. Kadridge is available integrated into SFA/CRM systems or as a stand alone web application on any device or iOS application for remote interactions with or between clients. Use Kadridge to optimize your organization and territory management plan by supplementing with remote e-detailing capabilities to boost sales and marketing efficacy.
Commercial Data Warehouse - Integrates and aggregates IQVIA proprietary data, internal data, 3rd party data and external and/or public information data to gain trustworthy, adaptable, and accessible insights to support commercial activities. A high performance solution that helps to harmonize disparate sources of data and then transform it into useful information.
Social Media Analytics - Monitor pharma discussions on the Greek web over all channels (Medical websites, forums, blogs, news sites, social media). Compare discussions, searches, mentions, posts, articles of specific products, companies and deep dive into customer hot topics, pros and cons and product switches.