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Press Release

Третий Консультативный Совет клиентов OneKey в России

апр 09, 2020

9 апреля команда One Key провела очередной Третий Консультативный клиентский Совет (который был организован в конце 2019 г.). Встреча была посвящена работе OneKey сервиса в условиях новой реальности.

К нам присоединились в режиме online 7 Участников (из 7 компаний наших клиентов)

Выступление спикера Артема Онуфриева сопровождалось презентацией, на которой были представлены результаты 1 квартала 2020 года. Мы показали, что из намеченных планов нами были реализованы все в срок и даже с некоторым опережением: доступна аптечная иерархия для ТОП-300 сетей, имплементирован ИНН в базу OneKey для аптечных учреждений, обновлена бриковая структура в странах СНГ (Беларусь, Азербайджан, Узбекистан, Киргизстан, Армения, Грузия), введен новый параметр Узкая специальность врача, запущен технический процесс проекта Digital профиль, запущена OKC метрика (это сервис, который позволяет клиенту отслеживать активность по запросам)

Далее мы обсудили с нашими участниками как IQVIA подстраиваться под новые реалии и реагировать на них. В частности, вопрос валидации запросов на добавление/ изменение/удаление записи по врачу. Участники отметили, что практически все компании снизили свою визитную активность, включая удаленные визиты. Оставив визиты в стационары, благотворительные функции, или визиты к узко направленным специалистам (если это возможно в регионе). Команда One Key представила свое решение на текущий момент, а именно ограничение/отмену звонков для валидации, отмена деактивации, и внесение новых персон под приватным флагом. Эти шаги получили поддержку нашего Консультативного Совета. Также были обсуждены новые инструменты для валидации – использование интернет ресурсов (обсудили критерии используемых источников).

Встреча прошла в условиях активной дискуссии, и все участники отметили, что нынешняя ситуация ускоряет процессы цифровизации и мотивирует нас для поиска новых возможностей.

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