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"Top Issues for Pharma to Watch in 2022 and 2023

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Transforming Customer Engagement Strategy into Executional Excellence
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September 19, 2023

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11:00am - 12:00pm

GMT-04:00

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The continued growth and investment by biopharma and medtech organizations in new customer engagement and omnichannel capabilities is showing no signs of slowing down. Nearly all life sciences organizations are currently developing a strategic omnichannel plan or a customer engagement transformation strategy. Though many have been working on these plans for years, however, some are struggling to put those ideas into action.

Join us for our webinar as we discuss how you can transform strategy into executional excellence. We will outline how a more agile and connected customer engagement model will enable you to achieve:

  • 20%+ increase in promotional investment ROI when simulating and modeling algorithms across channels
  • Up to 40% increase in revenue, with improved insights for better, faster market penetration
  • 25%+ increase in customer engagement levels through resource optimization and omnichannel orchestration
  • More than 35% reduction in total cost of ownership through increased productivity and process automation

Speaker:

Chris Colapietro
 VP, Field Force Operations, IQVIA

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